Frequently Asked Questions
Everything you need to know about your Assembly Label experience.
What are your shipping options and delivery timeframes?
We offer standard and express shipping across all regions. Standard delivery typically takes 3-5 business days, while express orders arrive within 1-2 business days. Free shipping is available on orders over a specific threshold.
How do I initiate a return or exchange?
If you are not satisfied with your purchase, you can return full-priced items within 30 days of receipt. Items must be in original condition with tags attached. Please visit our Returns Portal to generate a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express. We also offer flexible payment options through Afterpay, Klarna, and PayPal for your convenience.
How can I track my order once it has been placed?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery status in real-time.
Are your products ethically sourced?
Yes, we are committed to transparency and ethical production. We work closely with our manufacturers to ensure fair labor practices and utilize high-quality, sustainable materials wherever possible.
Can I make changes to my order after it has been placed?
To ensure fast delivery, we process orders quickly. Therefore, we are unable to guarantee changes or cancellations once an order is confirmed. Please contact our support team immediately if you notice an error.